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LEAD-RESPONSE RELIABILITY

Every enquiry reaches an owner. Failed handoffs become visible.

A contained implementation for service teams that already receive enquiries but still rely on copying, chasing or checking between channels. Your existing CRM can stay.

No forced CRM replacement · No indefinite maintenance · Scope agreed before access

Contained scopeOne source and one destination
Accepted by evidenceTen tests and an inspectable log
Built around your processOwner, backup and failure rules

WHAT THE PILOT FIXES

The handoff between an enquiry and the person responsible for it.

This is for a repeated operational gap: missing context, duplicate records, unclear ownership, manual routing or failures no one can see.

Included

  • One form, inbox, Meta lead form or agreed webhook
  • One existing CRM or shared lead board
  • Required-field validation and duplicate handling
  • One owner plus one backup assignment rule
  • Customer acknowledgement and follow-up task
  • Alert for failed delivery or an unassigned lead

How you accept it

  • Ten test cases agreed before the build
  • Normal, duplicate and failure paths covered
  • Inspectable test log before final payment
  • Flow map, operating notes and rollback instructions
  • Fourteen days of defect correction within scope

ONE CONTROLLED FLOW

From arrival to accountable follow-up.

01

Capture

One agreed enquiry source

02

Clean

Validate and handle duplicates

03

Assign

Named owner and backup

04

Act

Acknowledge and create the task

05

Escalate

Expose failed or missed handoffs

CLEAR BOUNDARIES

The fixed price stays useful because the scope stays controlled.

Additional sources, CRM migrations, WhatsApp or SMS fees, payments, outbound campaigns, AI agents, websites, subscriptions and ongoing monitoring are quoted separately. Optional monitoring begins at €100–€200/month only when the client wants it.

START WITH THE CURRENT FLOW

Tell me where the enquiry arrives and where your team works it.

I will ask who owns the first response, what currently fails and whether this contained pilot is justified.

Scope my pilot
DanalusLead-response systems and real-estate enquiry qualification.© 2026 Danalus